Heartless Crew Services - Cabin Crew British Airways Employee Review

2.0
3 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Opportunities to visit new countries Meet the most amazing people Bring friends and families on your flight Staff discount on flights for yourself and loved ones Several days off in a month. You can perform errands whilst the majority if people are at work.

Cons

You're just a number. Opportunities to progress are few and far between. The staff who deal with absence and sickness are heartless and unnecessarily rude. Myself and several other colleagues received the same bizarre rude attitude. CSMs (on board managers) can give you "sanctions" without any backlash. Even if they're wrong or have manipulated the situation. I had one manager completely lie and state I was unorganised during the pre-flight service - apparently I looked confused when handing customers drinks. You can understand my confusion as responsibility was to remain at the doors and I never handed out any drinks. The 2nd in charge also does the same to get up the ladder. It is such a toxic culture.

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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