Contact Center Employee - Reservations Sales Agent British Airways Employee Review

1.0
4 May 2015
Recommend
CEO approval
Business outlook

Pros

Training was invaluable-- by focusing on the GDS so much I really felt like knew the program backwards and forwards. Coworkers and management were decent-ish. Having the opportunity to speak with people from all over the world was very interesting. The branding and product is top-notch.

Cons

Being leashed to a phone was fabulous. So was the whole being outsourced thing. It was a call center so I think that basically explains itself.

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

See reviews by: Helpful|Rating|Date|All