Pros
Working remotely, but many companies do the same.
Cons
They constantly moves employees around to different teams, which creates a lot of unnecessary disruption for both teammates and clients. Every time you are moved, you have to relearn the entire book of 50 to 100+ clients, new accounts, historical context, performance trends, client expectations, and internal workflows all over again. It makes it difficult to build consistency or provide the best support to clients. Internally, the company is very unstable. Morale is low, people are leaving frequently almost every week across departments, and current employees are actively looking for other opportunities. Leadership does not respect employee capacity, so long hours are common and work-life balance is basically nonexistent. The workload continues to pile up, but there are not enough people left to manage it properly. Overall, the company is struggling internally and financially, and the remaining employees are expected to absorb more and more work. I would not recommend this company to anyone looking for stability, healthy leadership, or real work-life balance. Save yourself, we'll be out of here soon.