Good for the start, bad in the long term - Customer Service Specialist Capgemini Employee Review

3.0
28 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Learn skills that are valuable on the job market Get experience in an international company Work with latest technologies Meet nice people (same level employees) Good start in your career

Cons

Low salaries Lots of work Bad management Focused on SLAs only Sometimes mobbing Can become a labour camp if you stay there too long

Explore other reviews about Capgemini

5.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good project was given to me

Cons

Micro management all around in company

2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Pretty flexible. It's cool if you get on a project with a good client, because honestly you will become like a low-class employee at that company who they all dont care about and expect you not to be around very long so if you can deal with that then you can try and have a good time with them.

Cons

Honestly can't believe the audacity and entitlement of the middle management at this place. For example, last year everybody got about 3% merit raises (not at all keeping up with inflation but still something). This year, they were working with the same pool of funds to work with for raises, but made a "business decision" to consolidate the raises to only management. The rest of us got nothing. And the TOLD us they kept everything for themselves. And in addition to that, they twisted the knife by COMPLAINING to the whole department on a department call that their bonuses weren't enough. Just tone-deaf and careless mostly.

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