Employee engagement valued, but sales-focused environment - VP of Operations Capital One Employee Review

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

Good salary and benefits. The primary locations have on-site cafes, health care and gym, so it can be very convenient.

The performance management process is a nightmare, both for leaders and employees. A forced distribution means you eventually have good employees on the chopping block. Overall TONS of red tape. Getting things done isn't hard from a technical point of view, but getting through all the oversight is a full time job in itself.