Capital One Reviews | Glassdoor.com.au

Capital One Reviews

Updated 5 Dec 2019

To filter reviews, or .

3.8
72%
Recommend to a Friend
91%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
4,007 Ratings
Pros
Cons
More Pros and Cons
  1. "Best Company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Live their values, cares and invests in their people ensuring all staff get quality coaching and developing vs. checking a box, gathers insights to drive it's business strategy. Voted one of the top 100 companies to work for in the US by it's own people. Now that is an endorsement...

    Cons

    No offices in Australia unfortunately.

    Advice to Management

    Keep doing what you're doing. You have set a standard that most companies dream of... Well done.

    Capital One2017-10-23
  2. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Software Engineer in Toronto
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One for more than 3 years

    Pros

    Awesome culture and good work life balance. Not too much politics

    Cons

    Too many meetings. Development is out of scope. Backend dev can do mobile or vice versa. Red tape to get new ideas moving.

    Advice to Management

    Remove red tape preventing new ideas

    Capital One2017-04-11
  3. Helpful (428)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair. If you don't like your current team, you can often move to another one or relocate to another location. Great opportunity to learn new skills. Some of the leadership is inspiring. Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems. Performance reviews lend to a gender- or... personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management. Too many cooks in the kitchen with product or design, not enough project managers (or none at all). Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

    Show More

    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture. Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have. You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how... to work effectively in enterprise environments.

    Show More
    Capital One2017-04-19
  4. Helpful (1)

    "One of the few good companies in this greedy corporate world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Great people and great perks including flexibility

    Cons

    Not every project is the fanciest

    Capital One2019-12-01
  5. "They think they’re amazing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scrum Master in McLean, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Capital One full-time for more than 8 years

    Pros

    Decent benefits, the people are just good people in spite of the performance management pressure.

    Cons

    Performance management is loathed by all. There is a forced distribution known as rank and yank. 20% of all teams must be at the bottom. Which if leaders are recruiting and developing top talent, it’s becomes a ridiculous exercise in drawing a short straw to determine who’s going to get “it” this year.

    Advice to Management

    Stop ridiculous performance management. If the time spent on PM, multiple full day cross-cals, dealing with associate complaints etc, was actually used to develop their teams, we really would be amazing.

    Capital One2019-12-05
  6. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Engineer in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Nice work environment , nice WLB

    Cons

    No Cons all the thing are good

    Capital One2019-12-04
  7. "Well managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Accounting Manager in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    extremely well managed, lots of career opportunities in large people centers, great pay, benefits and culture

    Cons

    slow to change - too much consensus required for decision making

    Advice to Management

    stick to your core lines of business

    Capital One2019-12-04
  8. "Chill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Engineering Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Chill place to work. Decent benifits.

    Cons

    Lots of old bank rigamarole.

    Capital One2019-12-03
  9. "Great Products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    COAF is an industry leader and a great company/product to represent.

    Cons

    Direct manager lacked leadership skills but overall management was good.

    Capital One2019-12-02
  10. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Associate in Chester, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Decent pay Room for advancement Management attempts to make the office fun

    Cons

    Numbers based performance metrics High turnover

    Capital One2019-12-02
Found 7010 reviews