Capital One Reviews | Glassdoor.com.au

Capital One Reviews

Updated 17 Aug 2019

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Found 6752 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
91%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
3868 Ratings
Pros
  • "The company really does care for the employees and has great work life balance(in 1009 reviews)

  • "great vacation, great benefits for families(in 709 reviews)

Cons
More Pros and Cons
  1. "Best Company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Live their values, cares and invests in their people ensuring all staff get quality coaching and developing vs. checking a box, gathers insights to drive it's business strategy. Voted one of the top 100 companies to work for in the US by it's own people. Now that is an endorsement...

    Cons

    No offices in Australia unfortunately.

    Advice to Management

    Keep doing what you're doing. You have set a standard that most companies dream of... Well done.

    Capital One2017-10-23
  2. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Toronto
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One for more than 3 years

    Pros

    Awesome culture and good work life balance. Not too much politics

    Cons

    Too many meetings. Development is out of scope. Backend dev can do mobile or vice versa. Red tape to get new ideas moving.

    Advice to Management

    Remove red tape preventing new ideas

    Capital One2017-04-11
  3. Helpful (388)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair. If you don't like your current team, you can often move to another one or relocate to another location. Great opportunity to learn new skills. Some of the leadership is inspiring. Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems. Performance reviews lend to a gender- or personality-bias...

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    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture. Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have. You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how to...

    Show More
    Capital One2017-04-19
  4. "Very good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great work environment, friendly culture

    Cons

    Sometimes competing teams make work hectic

    Capital One2019-08-18
  5. "Good company (depending on your department)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services 

    I worked at Capital One full-time for more than 5 years

    Pros

    The workplace culture is great

    Cons

    Promotions aren’t always based on knowledge of the position

    Capital One2019-08-17
  6. "work life balance"

    StarStarStarStarStar
    Current Employee - Director 

    I have been working at Capital One full-time

    Pros

    good, flexible hrs. nice people to work with

    Cons

    management is top down and dont listen

    Capital One2019-08-17
  7. "Upon request"

    StarStarStarStarStar
    Former Employee - Relationship Banker II 

    I worked at Capital One full-time for more than 8 years

    Pros

    Willing to learn, I have twenty years of financial analysis experience and a avid team player

    Cons

    Need training on appropriate software

    Capital One2019-08-16
  8. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Saint Cloud, MN

    I have been working at Capital One full-time for more than 5 years

    Pros

    -Benefits -PTO - DIfferent sites to work at

    Cons

    - No advancement - Change in culture - No more bonuses

    Capital One2019-08-15
  9. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Universal Branch Associate in Long Beach, NY
    Recommends
    Positive Outlook

    I worked at Capital One full-time for more than a year

    Pros

    Great people and fair compensation

    Cons

    Hard to advance without playing politics

    Capital One2019-08-15
  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Baton Rouge, LA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Treats employees well, offered severance package when laid off

    Cons

    Unsure of direction the company is going in

    Capital One2019-08-15
Found 6752 reviews