employer cover photo
employer logo
employer logo

Care Options For Kids

Engaged employer

Formerly known as Solace Pediatric Healthcare - Scheduling Coordinator Care Options For Kids Employee Review

3.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Hybrid positions. In office 2 days out of the week

Cons

Pay was very low and management was unorganized and engaged in power struggles. It was difficult to work as a team or ask for help because of the high level of tension in the office. Leadership took very little feedback and worked very closely with HR to shut down concerns from the team. They let sexual harassment slide from a department manager MULTIPLE times. It was unsafe and careless. The workload was fine but the high turnover rate would sometimes leave us with double the caseload to makeup for people leaving abruptly. Super toxic environment.

avatar
Care Options For Kids Response
1y
We appreciate you taking the time to share your experience. It’s great to hear that the hybrid schedule worked well for you, but we’re truly sorry that other aspects of your time here weren’t as positive. We take concerns about workplace culture very seriously, and feedback like this is important as we work toward a more supportive environment. If you’d like to share more, we’d welcome the opportunity to listen and improve. Wishing you all the best!

Explore other reviews about Care Options For Kids

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly office staff, weekly pay, benefits available, easy scheduling.

Cons

Paid time off accumulates slowly

avatar
Care Options For Kids Response
7h
Thank you so much for the 5-star review! We are thrilled that you enjoy our friendly office staff, weekly pay, and flexible scheduling. We appreciate your incredible dedication to the children and families we serve!
5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

1. Office staff is accessible without long hold times with dreadful hold music. 2. Training is available whenever you need a refresher. 3. Quality is emphasized more than anything else. 4. Documentation is straightforward 5. At least at the office that I am contracted out of I feel heard regarding my issues. 6. They pay better than the hospitals. 7. If you are flexible they will be flexible too.

Cons

1. Paperwork for your shift is due that day and you cannot check in for another shift until that paperwork is complete. 2. Some items of the paperwork is repeated needlessly. (There is a reason for it but still annoying) 3. If you work nights, Saturday to Sunday; the pay week ends on Saturday at midnight so the Sunday hours won’t be counted in your pay. It will be added to the following week’s pay.

avatar
Care Options For Kids Response
1w
Thank you for the detailed review! We're glad you feel supported by your local office and appreciate our accessible staff. Your concerns truly matter to us, and we would appreciate the opportunity to discuss them with you further. Please feel free to reach out to us at (956) 658-7360 so we can assist. Thank you for your dedication to quality care!
See reviews by: Helpful|Rating|Date|All