Pros
Cha Cha Matcha hires quickly if you have an inside connection.
Cons
Cha Cha Matcha needs to respect and trust their employees. While Melkys Vargas worked with staff to ensure a healthy work environment and a trusting communication method, Pasang Sherpa is racist (to her South Asian and Hispanic employees), condescending, hypocritical, and unqualified for her job. The stores themselves operate on half (if not more) broken equipment, and expect employees who are already stretched extremely thin (in regards to scheduling) to operate on incredibly uncompetitive wages. The work environment is hostile, from manager positions to corporate and HR, and it should be of much greater concern that this company's turnover rate is so high. Cha Cha Matcha exploits its trusting employees and refuses to listen or change the glaring problems within its company that have resulted in its 14 million dollar debt.