Once was a great company...not so much anymore - Managing Director Charles Schwab Employee Review

3.0
8 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Company has a strong focus on putting the client first. Broad spectrum of financial services and products available.The people who work there are generally nice.

Cons

Used to be an innovative leader in the Financial Services industry, now not so much. Culture and values have eroded over the years. Work environment in SF is depressed and disfunctional.

Explore other reviews about Charles Schwab

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment Excellent values and customer advocacy

Cons

Limited growth outside of client facing roles.

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great clients, decent benefits, acceptable pay, excellent training for when you move on.

Cons

Pay below competitors, constant inbound calls, stringent metrics that tighten annually, middle-of-the-road work-life balance. Schwab used to have great culture, but it becomes more "corporate" every year and with every new CEO. The "Executive Council" is wildly out of touch with frontline employees and needs to stop passing the buck of employee dissatisfaction into the managers.

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