Former Employee - Anonymous employee Cielo Employee Review

2.0
23 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home options, flexibility.

Cons

Unmanageable work load. On-boarding experience for employee's who are not located at the headquarters have little direction and training on client practices.

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Cielo Response
9y
Thank you for sharing your experience with us. We pride ourselves on giving our teams the training they need to hit the ground running, and we're disappointed that that was not your experience. We will review the training opportunities made available to ensure all team members are set up for success.

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5.0
27 May 2026
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CEO approval
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Pros

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Cons

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3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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