Lovely people, indifferent company - Anonymous employee Cielo Employee Review

3.0
13 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues and immediate management are friendly, chatty and nice to be around. Largely WFH, one day in office per fortnight. Good work/life balance.

Cons

Low pay, company higher ups in US seem to be neglecting UK operations in favour of cheaper countries. Very few advancement opportunities.

avatar
Cielo Response
5mo
Hi, this is Phil Wheeler, EVP – Transformation & Operational Effectiveness. Thank you for sharing your experience at Cielo. I'm pleased to hear you value your colleagues, immediate management, and the flexibility of our hybrid work model. I appreciate your candid feedback about compensation and UK operations. As a global organization, we're committed to maintaining competitive compensation across all regions and ensuring equitable opportunities for growth across our entire network. We regularly review our market positioning and advancement opportunities in all locations, including the UK, which remains a key market for us. I would welcome the opportunity to better understand your specific concerns about career advancement and regional operations. Please feel free to reach out to me directly at Phil.Wheeler@cielotalent.com.

Explore other reviews about Cielo

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

2
See reviews by: Helpful|Rating|Date|All