More Global - Senior Recruiter Cielo Employee Review

4.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

GREAT benefits, professional development, wholeheartedly diverse

Cons

job security, no bonus, lack of internal movement

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Cielo Response
2mo
Hi there, this is Holly Russell, SVP – Client Services. Thank you for taking the time to share your feedback and for your incredible eight-year commitment to Cielo. I'm delighted to hear your positive experiences with our benefits, professional development opportunities, and our commitment to diversity – these are fundamental aspects of our culture that we continuously strive to strengthen. I understand your concerns regarding job security, bonus structure, and internal mobility. While we've made recent changes to our bonus structure to create a more consistent approach across the organization, I recognize these changes can be challenging. Regarding internal movement, I encourage you to connect with your leader to create an Individual Development Plan (IDP) that can help identify and prepare you for future opportunities within Cielo. Your advice about following through on recommendations is well-received. We are committed to not just hearing feedback, but acting on it to create meaningful improvements for our people. I welcome the opportunity to discuss your specific situation and ideas for improvement. Please feel free to reach out to me directly at Holly.Russell@cielotalent.com.

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5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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