Layoffs after layoffs - Operations Manager Cielo Employee Review

2.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO is a great perk

Cons

Company doesn't have a direction right now and lacks leadership. Can't recommend going here if you're in RPO or TA.

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Cielo Response
2mo
Hi, this is Jason Roberts, SVP – Technology & Analytics. Thank you for taking the time to share your feedback about your experience at Cielo. I appreciate you highlighting our unlimited PTO policy, which is indeed designed to support work-life balance and flexibility for our people. I understand your concerns about organizational direction and leadership. While we have faced some challenging decisions as we've adapted to evolving market conditions, we remain focused on our strategic vision and strengthening our position in the industry. Our leadership team is committed to providing clear direction and transparent communication about our path forward. If you'd like to share any additional specific feedback about your experience, I welcome you to reach out to me directly at Jason.Roberts@cielotalent.com.

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5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

3
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