Food for thought - Anonymous employee Cielo Employee Review

2.0
29 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of internal opportunities for mentorship, online discuss and tutorials.

Cons

If you've never worked a remote position before it really might not be for you. Do your research and ask the right questions. Some things to think about: if you or your leader are remote you get to have very little interaction with them and the chance to build a personal relationship as every is very busy. You rarely get to be in conversations between the client and leadership so you risk be misrepresented with little opportunity to stick up for yourself. It is a "your word against theirs" mentality and keep in mind that they are going to always side with the client to keep them happy and keep the contract. The company tends to be very dog eat dog and everyone has to watch their own butt but again, that is just part of this thype of remote work and structure and it may or may not be for you.

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Cielo Response
8y
Thank you for taking the time to post. We agree that working remotely is not a great fit for everyone but our managers do their best to engage remote and onsite employees equally. We're disappointed to hear that was not the case for you, and wish you the best in your career.

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5.0
27 May 2026
Anonymous employee
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CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

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3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

3
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