Good place to start, but look elsewhere for significant career advancement - Anonymous employee Cielo Employee Review

3.0
24 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Just want to preface my review by saying for the most part, I enjoyed my time with Cielo even if it meant living paycheck to paycheck for the better part of my tenure. I will miss my former co-workers dearly and I was lucky enough to be part of a team where I walked away from Cielo having them as friends for life. I seriously cannot say enough good things about that group of people! I loved the flexibility of being able to work remotely from home if needed and the PTO allotment was decent.

Cons

There’s definitely a culture of favoritism among upper management. They will bend over backwards, seemingly creating new positions out of thin air, just to promote their favorites. Meanwhile, I had to push for about three or four months for a promotion into a role for which I had already been doing the workload (and consistently praised for doing it well). Completely arbitrary obstacles apparently prevented me from getting that promotion and the fault always got punted to someone else or even to a different department. The company consistently raves about “owning your success” and promoting internally, but if there is even one reason why you perhaps aren’t 100% qualified for the job, despite there being 100 reasons why you ARE qualified, they will cite that one reason to keep you where you are. A measly pay bump and a new title weren’t worth the runaround so I told them to forget it and I got a new job elsewhere - it never seems to occur to them that perhaps the reason for employee dissatisfaction or turnaround is due to non-competitive pay/benefits and bureaucratic nonsense. I think this is a great place to work for maybe 1 - 3 years, gain some experience, make connections within your professional network, then move on to something new because you will work your behind off, but not get any worthwhile promotions or pay raises. Heck. the merit bonuses don’t even cover inflation.

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Cielo Response
6y
Hi, this is Molly Thiel. I’m happy to hear you formed such close connections with your colleagues during your time with Cielo. I have been with the company just over a year, and have met a lot of amazing people. I also appreciate the PTO and flexibility that allows me to create my own work/life balance. We work hard and expect a lot of ourselves, and our leaders are here to help manage those expectations and balance the team’s workload. When it comes time for annual merit and bonus, they are awarded separately – one based on individual performance and one based on a combination of individual and company performance. Just like with any business, some years are greater than others. I applaud your desire to want to move up in the company and without knowing about your personal experience, I cannot comment specifically on your situation. We do post our positions internally and externally, and reward people based on their performance and a set of competencies specific to their role and the role for which they are applying. It sounds like your experience differed from our regular promotion process, and if you’d like to chat more about that, you can contact me any time at molly.thiel@cielotalent.com or 262-439-1389.

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