Recent changes have made Cielo not so great - Anonymous employee Cielo Employee Review

4.0
9 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO (Kind of), IT Support is really good (especially compared to my client's), Remote Work.

Cons

Very uneasy feeling amongst all employees. They opened a new delivery center in India and have shipped A LOT of jobs over there but give excuses nobody really believes for those moves. Just be honest, it's to save money. They are calling candidates in the USA NOT INDIA. Now they've cut several directors and others that have been with the company a long time and have great relationships with their clients to save money.

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Cielo Response
2y
Hi this is Greg Summers, Chief Client Officer. Thank you for your honesty here, I want to acknowledge that as we're transitioning through a difficult period of change, with change comes uncertainty. Ultimately our business will always have to fluctuate, expand and scale to meet the market and needs of our clients. However, there will always be a need for talent across all our regions, and this will ebb and flow as our portfolio grows. Cielo's headquarters are situated in North America. Our presence here will we a constant even as we continue to maximize our global footprint. The wellbeing of our employees is vital, and we are continuing to invest in opportunities for both professional development and encouraging time away from work to return feeling re-energized and ready. How can I support you in feeling more connected and secure within the business? If you'd like to discuss this confidentially my "door" is always open. You can reach me at Greg.Summers@cielotalent.com.

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Cons

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