Layoffs have become common practice for Cielo. - Recruiter Cielo Employee Review

2.0
27 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Remote work is the norm. Pay is decent for work from home talent acquisition. Benefits are outstanding and diversity and equity are promoted and respectfully key to the core values of the organization.

Cons

Management is mixed. Some are absolutely amazing and some are beyond atrocious talking down to employees. Your success depends on your leaders and in many cases they are ineffective at best. Losing accounts like crazy as they oversell and under deliver. Layoffs attributable to farming critical work out to Argentina, Mexico and the Philippines.

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Cielo Response
2y
Hello, this is Kirsten Mayer, EVP - People & Culture. Firstly. thank you for taking the time to leave a review with such candor. I acknowledge we have been navigating some difficult conversations over the past 12-18 months, as like many other businesses in our position we have unfortunately been impacted by the economic environment and a number of other factors outside of our control. With this being said, it is unfortunate this results in teams being disbanded, and recognize the importance of retaining and developing talent within our organization. It's disappointing, however, to learn about the challenges you faced with certain aspects of management and the impact it had on your overall experience. As always, we closely examine our promotion and project assignment practices to ensure that the best leaders are actively contributing to the success of their teams. Your insights are invaluable to us as we strive to create a workplace that not only promotes diversity and equity but also fosters an environment of continuous improvement. While I cannot comment on your personal experience in detail via an anonymous platform, if you are open to further discussion in confidence, please feel free to reach out to me directly at Kirsten.Mayer@cielotalent.com. We genuinely appreciate your commitment during your tenure with us and wish you all the best in your future endeavors.

Explore other reviews about Cielo

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
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Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Management, pay, keeps you busy with meaningful work

Cons

Over hiring, layoffs, open communication of such issues

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