Non-helpful HR assistance during layoffs - Corporate Recruiter Cielo Employee Review

1.0
26 June 2024
Recommend
CEO approval
Business outlook

Pros

1. Flexible work 2. great office environment

Cons

Cielo has two HR entities (local and direct) , both of which are unhelpful when issues arise with final pay. Their local payroll (Viventis) struggle with accuracy in computing final pay, which undermines credibility in this important area. This has resulted in delays and inaccuracies in receiving final pay, which has caused significant financial uncertainty for employees during their transition.

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Cielo Response
1y
Hello, this is Kirsten Mayer, EVP – People & Culture. Thank you for sharing your experience and feedback. I am concerned to hear about the difficulties you have encountered after you left the organization. Ensuring our employees receive accurate and timely final compensation is a top priority, and it’s disappointing that your experience did not meet our standards. Our goal is always to provide a smooth transition for impacted employees during workforce reductions. While I cannot discuss the specifics of your individual circumstance, I appreciate you bringing this issue to our attention. If you would be comfortable contacting me at Kirsten.Mayer@cielotalent.com to discuss your experience in further detail I would really appreciate it. Thank you again for your valuable input and I wish you the very best.

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5.0
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Cons

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3.0
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Pros

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Cons

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