Flexible workplace but needs better leadership - Recruiter Cielo Employee Review

3.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Cielo has flexible work and FPTO as well. They are encouraging of taking time away and having others cover as well.

Cons

Positions being taken away from being us based and most good staff is either laid off due to a RIF or moved to another account.

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Cielo Response
1y
Hi, this is Eric Dunlap, SVP – Client Services. Thank you for sharing your experience working at Cielo. It’s important that we are all set up to do our best as we come to work each day, so I’m pleased to hear that our flexible work arrangements and policies benefitted you. As a company that values transparency, we acknowledge we’ve had to adapt to the changing needs of our clients and the evolving economic landscape. These adjustments have been necessary to ensure the long-term sustainability of our business and to continue providing exceptional service to our clients. We will continue to listen to our employees and champion a supportive work environment that aligns with our values and promotes the wellbeing of our team members. If there is anything else you’d like to share, please reach out to me directly at Eric.Dunlap@cielotalent.com. Thank you.

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5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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