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      Cielo

      Engaged employer

      Cielo reviews

      Flexible, Employee Focused company - Client Services Manager (CSM) Cielo Employee Review

      4.0
      28 Jan 2025
      Client services manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee Focused, incredibly flexible schedule, strong upper management

      Cons

      Benefits aren't that great, raises and bonus' seem to decrease year over year even if your specific client is doing well.

      avatar
      Cielo Response
      1y
      Hi, this is Eric Dunlap, SVP of Client Services. Thank you for sharing your energizing feedback. We take pride in placing our people at the heart of everything we do because they are why we exist. We understand that benefits are an important aspect of any role so if you have specific questions, I encourage you to connect with your leader or your talent management business partner to discuss them further. Thank you again for being a part of our team.

      Explore other reviews about Cielo

      5.0
      27 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management and WFH is nice

      Cons

      Hiring takings weeks and confusing start

      3.0
      22 June 2026
      Sr talent acquisition specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      well established clients. Interesting projects; friendly coworkers

      Cons

      No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

      3
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