Frustrating offboarding process. - Anonymous employee Cielo Employee Review

1.0
13 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Worked with great Delivery leads.

Cons

If only I am allowed to use unsensored words to describe your offboarding process, the rainbow itself would be ashamed how colorful they'd be. The company strive to project a healthy environment until you decide to leave them. The worst experience I had was with their IT team in the Philippines, that would not even bother to respond to your emails, I HAD TO BEG just to get a response from them.

avatar
Cielo Response
10mo
Hello this is Alyssa Schuler, Director of Talent Management. Thank you for taking the time to share your feedback about your experience with us. I'm concerned about your comments regarding our offboarding process and would like to better understand what happened in your situation. While anonymous platforms like Glassdoor provide valuable insights, they sometimes make it challenging to fully understand individual experiences and circumstances. We take all feedback seriously and would welcome the opportunity to have a confidential conversation about your time with us, including any specific challenges you faced with our IT team in the Philippines. If you're comfortable doing so, please reach out to me directly at Alyssa.Schuler@cielotalent.com so we can discuss your experience in more detail.

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