Way too little pay for the responsibility and disregard from management - Adventure Guide Cincinnati Zoo Employee Review

2.0
15 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Good way to make friends - Lots of college-aged coworkers - Inclusive workplace

Cons

- WAY too many responsibilities within this position, you will truly be the backbone of this zoo operating. They expect you to know how to do so many different things despite very minimal training. - Everyone has their own way of doing things with no standard protocol for many of the positions so what one supervisor teaches you could be wrong to another supervisor. - Very physically demanding. Long hours of standing in hot or cold weather with minimal breaks. Management is incredibly opposed to sitting and you will get in trouble if you're caught sitting. - Little to no regard of listening to what could make your job better, questioning the system currently in place is frowned upon, even if you have ideas of how to do things better - The scheduling is terrible, you're either totally overstaffed with nothing to do but stand around or you're the only one working on a busy day. - Any discrepancy with cash handling is immediately your fault until proven otherwise - Management seems distrusting overall and is quick to fire people over minor issues - Dealing with upset customers, but that's expected. Ironically, most of the things people were upset over were because of bad policies in place by management.

Explore other reviews about Cincinnati Zoo

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Americorps role- gets you tied into the zoo community

Cons

Contract based with max of two years.

4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun work environment, different things to do (not anymore from what i've heard), cool incentives, easy pace.

Cons

A good amount of drama as it is mainly highschool/college kids and some mean middle aged people. Management does not like to listen to it's leaders and fires some people for drama but not others. A little messy

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