17 Oct 2025
Co-op Response
6moThank you for taking the time to share your experience. We're pleased to hear you enjoyed working with a supportive and social team, as that is something we aim to provide across all our stores.
We noticed your mention of “trauma bonding” and appreciate the humour behind it. While we hope the challenges were not too overwhelming, we understand that retail can sometimes feel intense, and we are always looking for ways to make the experience more positive.
We're sorry to learn of your experience with scheduling, rotas should be produced at least 3 weeks in advance, but we know that circumstances change so we hope you raised any concerns while you were with us.
Thank you again for sharing your thoughts.