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      Co-op

      Engaged employer

      Co-op reviews

      Co-Op Review - Customer Service Advisor Co-op Employee Review

      5.0
      23 Feb 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Salary and work life balance

      Cons

      More room for progression or graduate opportunities

      avatar
      Co-op Response
      3mo
      Thank you for your review and feedback and for your amazing 5 star review. We're pleased to see that you were happy with your work-life balance and your pay. We have a variety of opportunities across a wide range of business areas, not just in our stores, but across our logistics, funeralcare, wholesale, and legal services. Visit our careers site at jobs.coop.co.uk to search and apply for roles. You can even sign up for job alerts.

      Explore other reviews about Co-op

      5.0
      18 Aug 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      8 Sept 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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