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      Co-op

      Engaged employer

      Co-op reviews

      Customer Team Member - Customer Team Member Co-op Employee Review

      2.0
      5 July 2017
      Customer team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay for students Relatively flexible Great holiday time Company policy i.e. fairtrade and ethical sourcing of ingredients is good For a student who looks for part time/summer job it is perfect, anything else it's probably not necessary, shifts and hour pattern changes week to week, could do 39 one week, then down to 4.

      Cons

      bureaucracy management reluctant to give breaks - state it is based on 'work rate', which is irrelevant since the contract I signed made it clear on an 8hour+ shift I have an entitlement to take 2 30minute breaks. Ridiculously inefficient in everything that is done, it's absolutely embarrassing. Sometimes can be inflexible Issues relating to holiday time Pay is literally always wrong every single month no progression really for anyone who wants it (not really applicable in my personal situation).

      avatar
      Co-op Response
      9y
      Hi there, We're very sorry to hear you have issues with your breaks, pay and holiday entitlement. This is something you need to contact HR People Service about, their email is, hrservices@co-operative.coop or 0330 606 1001. They're available Monday - Friday 8am-6pm. ^Sophie

      Explore other reviews about Co-op

      5.0
      18 Aug 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      8 Sept 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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