Horrific treatment - Customer Team Member Co-op Employee Review

1.0
10 Apr 2020
Recommend
CEO approval
Business outlook

Pros

There are not any pros.

Cons

Bullying Favouritism Expected to do jobs outside of contract such as picking up leaves from outside behind warehouse rather than hire gardener Pressured to come into work when ringing up sick Failure to provide reasonable adjustments such as not too much time on checkout/kiosk to prevent panic attacks Ignoring staff when panic attacks occur. Homophobic bullying/racist comments. Asking staff member if they are pregnant as a "joke". Opening up an extra hour on a sunday (7 hours) to serve vulnerable rather than browsing, therefore breaking the law. Prepaying people hours and telling them that they owe hours (essentially forced overtime.) Management disappearing to chat upstairs, removing headsets and not answering calls. Consistently making shifts just short of giving breaks in order for them to save cash. (Not very ethical towards staff.) Staff members coming to work stoned.

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

avatar
Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

avatar
Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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