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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Technical Support - Technical Support Representative Cox Communications Employee Review

      2.0
      27 Dec 2016
      Technical support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Discount on cable services. They attempt to train you. Great company when you have good management. You will meet excellent people working with you.

      Cons

      Poor customer service The training could be a lot better. The policy is not the same from department to department. There promotion practice is not good at all.

      Explore other reviews about Cox Communications

      5.0
      7 July 2026
      Sr. sales engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and benefits package

      Cons

      The upcoming merger with Charter

      4.0
      7 July 2026
      Senior manager financial planning and analysis
      Recommend
      CEO approval
      Business outlook

      Pros

      good pay and benefit, good co-workers and work-life balance most of the time

      Cons

      company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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