Gossip city. Fake masters. - Inbound Sales Representative Cox Communications Employee Review

4.0
17 Mar 2012
Recommend
CEO approval
Business outlook

Pros

Overall good vibe which makes it easy to work. Supervisors are generally nice and to the point. Compensation is good and attainable. Time off and benefits are among the best. Free services from them.

Cons

Senior management is overpaid and it is the definition of nepotism itself. This makes for a lot of bad decisions and a lot of condescension towards non-exempt employees. Marketing is very deceitful and it promotes useless calls; all they care about is number of calls since that is their matrix with corporate. They meet their number of calls and they get their funding for next years budget. They pretend to be culturally diverse but their senior management is comprised of mostly white people with the same kind of profile.

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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