Okay Company - Technical Support Representative Cox Communications Employee Review

5.0
23 May 2017
Recommend
CEO approval
Business outlook

Pros

Great PTO and benefits! Overall a great company to work with. Long interview but includes a tour, face-to-face interview as well as mock phone call with a prep sheet before hand. Fresh popcorn daily with occasional nacho days along with fresh fruit and snacks depending on the day and occasion.

Cons

Technical Support is more focused on SALES than troubleshooting! You can get fired for no sales often. They do let you know upfront you will have to sell something but not share that's where the main focus is. Strict schedule may be hard to work around.

Explore other reviews about Cox Communications

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great environment - supportive management and executive staff - integrity driven company

Cons

none - was a great experience

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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