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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Worst Job Ever Had - Technical Support Cox Communications Employee Review

      1.0
      3 Dec 2017
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits were great.

      Cons

      Tech Support doesn't mean tech support; it means sales. Yes, you help people fix their cable, internet and phone issues, but they also expect you to sell upgrades. You also can't get anywhere else in the company without brown nosing any and all of the managers and VPs. If you only do good work, you'll never be seen.

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      5.0
      8 May 2026
      Senior manger
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment - supportive management and executive staff - integrity driven company

      Cons

      none - was a great experience

      4.0
      20 June 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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