Not Good - Customer Service and Sales Cox Communications Employee Review

1.0
16 May 2018
Recommend
CEO approval
Business outlook

Pros

Insurance on your first day. Free Cable, Phone, and Internet. Pretty Campus. Good food but cafeteria is very small. Closes early.

Cons

They have poor air conditioning in half of the building. Very hot inside. Training was poor. The trainer went way too fast and her style of teaching was very confusing. Lots of favoritism. I was being harassed by an employee and when I reported it to my trainer and HR, I was told they would look into it and nothing was done about it. I was also forced to do training projects with this person who was bullying me. Way too much gossip. Management is a joke and they do not care.

Explore other reviews about Cox Communications

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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