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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Inbound sales - Inbound Sales Representative Cox Communications Employee Review

      2.0
      18 July 2018
      Inbound sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      On site cafeteria. Tons of free vacations, electronics etc won in raffles. Relaxed and fun environment. Excellent opportunity to make $100k per year (if you have no values- see cons)

      Cons

      The only way to actually meet goals is if you are truly lying (telling half truths) to customers all day long. Wanna know why people talk so cruely about Cox? Cause customers call for a price and are given the price before tax/equipment, promised no install fees (out right lies) and tons of other things we can possibly provide. But if it gets them to their goal (and their supervisor to their goal= $) then there is absolutely no reprocussion. The customers then hate cox, the dishonest employees make tons of money, and the honest ethical employees are left cleaning up everyone elses messes and get no bonus money cause they didnt meet their goal cause theydidnt lie cheat and steal!

      avatar
      Cox Communications Response
      7y
      We are a company that is committed to honesty, integrity and fairness across all of our business. We expect and require all of our employees to adhere to these ethical standards. Since we don’t know the specifics of your situation, we encourage you to raise these concerns to your HR representative or through our Ethics Hotline number. Please visit the company intranet for more information on how to share your concerns by phone or online.

      Explore other reviews about Cox Communications

      5.0
      25 Feb 2026
      Marketing coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensates generously, prioritizes employees and DEI, crazy good benefits, opportunity for growth. You're recognized for your contributions.

      Cons

      Not immune to downsizing/sales. There are people there that should have been put on PIP plans, but sometimes there is a reluctance to do that.

      4.0
      20 June 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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