Decent benefits but it is not what it used to be or could be - Tech Support Supervisor Cox Communications Employee Review

3.0
28 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Free or greatly reduced cable, Internet and phone. Company matching 401k plus company sponsored retirement. Local community involvement. Opportunity for advancement.

Cons

Pay is lower in the call center than other similar companies nearby. Recently restructured leaving many employees out of jobs and changes are likely not done.

Explore other reviews about Cox Communications

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office, pay, benefits, culture is great

Cons

Company changes are creating disruption

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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