Overall the best company I've worked for - Collections Specialist I Cox Communications Employee Review

5.0
3 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Good communication within departments Most leaders within collections are extremely understanding and willing to teach all reps. Very apparent ways to promote inside the company, ample opportunities to try new departments and different specialities. You do not feel like you are forced to stay in your department. Benefits are amazing: good 401k, good amount of holidays and PTO.

Cons

Mediocre communication between departments Some leaders are in position purely because they didn't have many other options or because they are good at the political game.

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
3mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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