Technical Support Department - Anonymous employee Cox Communications Employee Review

3.0
2 Oct 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free cable and internet service. The health, dental, and vision insurance is great. The pay is not the best but it's ok for what other employers in Hampton Roads pay.

Cons

Management has no clue what they are doing. They hire people based solely on a "great" interview but don't take into account their overall job performance. Favoritism is apparent. If you don't kiss but you will not be promoted as fast. They say its an open door policy but it's not. So don't complain or you will be labeled as trouble.

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5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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