Zero Reciprocated Loyalty - Director, Customer Support Cox Communications Employee Review

2.0
6 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The people on the teams you work with will make it worth your while. They are for the most part interested in helping everyone be successful. It is actually the leadership you have to be fearful over not the rank and file or middle managers.

Cons

The other directors and just about eveyone above is just like every callous power hungry executive at every other big corporation. Cox pretends that it is a family business and that everyone working here is a family. But the VP's give heartless orders to drive the people harder and anyone who doesn't fall in line get's targeted to be disciplined. More of work is being moved off shore so there really is no dedication to the employees or the communities. Its all a lie to keep the plebs in line. The shift has been in the last year since the new CEO was announced. Its like everyone in leadership has thrown empathy and intellegence out of the window, then replaced it with an animalistic urge to be cruel and ensure their own survival at the same time.

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Cox Communications Response
3y
Thanks for your feedback. Our leaders are advocates for a better tomorrow, and we're sad to hear that you don't see it that way. However, we do appreciate your review and will be sure to share it with our leaders. We're always striving to be better, and your feedback is a vital part of that. Best wishes to you in your career journey.

Explore other reviews about Cox Communications

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great environment - supportive management and executive staff - integrity driven company

Cons

none - was a great experience

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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