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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Customer service representative - Customer Service Representative Cox Communications Employee Review

      3.0
      26 Sept 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Winning trips, fun incentives, family atmosphere. Banquet dinners, cash cube, attainable goals.

      Cons

      Cox downsized to just 3 call centers nationwide and their management began to mimic a competitor. Would have had to move out of state so did not go, but heard that things were not like before, pay not the same and goals not attainable.

      Explore other reviews about Cox Communications

      5.0
      28 June 2026
      Director, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      20 June 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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