Seemed to care about the staff - Customer Experience Representative Cox Communications Employee Review

5.0
16 May 2025
Recommend
CEO approval
Business outlook

Pros

We had a lot of kiddos and good office morale at our call center

Cons

Standardized merit increase program delays pay increase without position change

Explore other reviews about Cox Communications

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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