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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Great company - Client Retention Specialist Cox Communications Employee Review

      5.0
      30 May 2025
      Client retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great inclusive environment, Great Benefits, Good 401K match, Good Supervisors and Directors

      Cons

      Many agents do illicit things to meet save/ sales numbers. Even online billing does not show you what you are in for a package or paying until the bill prints, this makes it easy for agents to add services or lie about what you have.

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      5.0
      24 June 2026
      Materials management manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, pay and benefits

      Cons

      Selling out to Charter so many will be displaced.

      4.0
      20 June 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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