2.0
7 June 2025
Former employee, more than 5 years
Phoenix, AZ
Recommend
CEO approval
Business outlook
Pros
- Great time off policy; 4 weeks plus an additional 64 hours of sick time (in AZ, may vary in other markets) - A lot of supes/coaches are respondent to issues even if not your direct report
Cons
- the "family company, we'll never go public" model is dead with the acquisition/merger with Spectrum. - loss of identity in the company in terms of job role. If you're level 1, you're doing it all and no real choice to only do customer service/billing, or technical support.