They don't know how to keep employees - Retention Specialist Cox Communications Employee Review

3.0
23 June 2025
Recommend
CEO approval
Business outlook

Pros

work from home options, potentially okay pay

Cons

very high stress level, changing of goals constantly to pay you less

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Cox Communications Response
11mo
We appreciate you taking the time to leave a review, and we're pleased to here that you were satisfied with the flexible work options and compensation Cox offers. We're concerned to hear your concerns regarding stress and goals; we hope that during your time here, you had an open and honest conversation with your manager about what you experienced. While retention roles can certainly come with unique pressures, we want every employee to experience superior work-life balance through resources like flexible time-off and more. We appreciate your agility and all you contributed during your time here. Best wishes to you!

Explore other reviews about Cox Communications

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great environment - supportive management and executive staff - integrity driven company

Cons

none - was a great experience

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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