Horrific - Technical Support Cox Communications Employee Review

1.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

401k plan abd that’s about it

Cons

If your a tech you will have to do other jobs like selling billing breakdowns as well even though there are departments for that also you don’t get near as much commission for selling a product like sells and certain things don’t count essentially you get .50-2 bucks for a sell. Supervisor do now know what they are doing and will throw employees under the bus I still work here mind you. They do not care about mental health what so ever so please be mindful of that.you can promote just make sure your not on a write up and you just stick to yourself

Explore other reviews about Cox Communications

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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