It is a great place to work - Customer Service Representative Cox Communications Employee Review

4.0
27 June 2011
Recommend
CEO approval
Business outlook

Pros

Competitive Pay and benefits Room for advancement Great leadership feedback They will help pay for your school and degree Great people/ camaraderie

Cons

The job can get stale at times. Changes from leadership are not always provided to floor representatives prior to rolling them out.

Explore other reviews about Cox Communications

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

See reviews by: Helpful|Rating|Date|All