Pros
Great vision and mission. Many people who work there genuinely care about helping Credit Karma members achieve financial progress. Compensation, benefits, facilities, and events are generally good.
Cons
Credit Karma somehow feels like a much bigger company than it is, and the exec team is generally inaccessible outside of formal "town hall" settings. Leaders in certain parts of the organization come from large banks or traditional financial services backgrounds, which clearly reflects in their approach to management and strategy (more rigid and hierarchical) and creates friction with those who identify with Credit Karma as a technology company. Lack of transparency and accountability from the top has led to an unhealthy level of internal politics and bureaucracy, and is detrimental to speedy and effective decision-making.