Put in your time if you need to, but have an exit. - Developer Critical Mass Employee Review

2.0
4 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Just like any job, your co-workers are the best part. Smart, kind people who put their best foot forward.

Cons

You'll be told upfront how much management cares for you and your well-being. They gain your trust, ask for honest non-anonymous feedback, tell you they understand how hard things are, how they have your back. It's just talk. They do not care about you if it's affecting their bottom line and client relations. The reality will be gas lighting and cold-shoulders. Of course, it's a business. Put your time in, learn what you can, but have an out. People burnt out, stressed out, breaking down? Here's a seminar on better time management. Because it's not the work load and impossible deadlines, it's you and your bad time management skills. They'll report record profits time after time, but don't expect a raise just more overtime. Lots of turn-over in the tech department for good reason. Satisfy your curiosity if you have to but it's not a place for the long term.

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Critical Mass Response
5y
Thanks for taking the time to share your feedback. As a tenured CMer, I feel very fortunate to have had the opportunities to learn and grow in such a welcoming and inspiring environment. Having said that, the last 18 months have challenged us all, and while we worked hard as a leadership team on prioritizing communication and transparency, and worked tirelessly to put the well-being of our employees first, it sounds like this wasn't sufficient for what you were needing from an employer during these difficult times. We are constantly striving to be better- at listening, at celebrating, and at growing. If you have any other feedback you'd like to share, I'm happy to talk further. Thank you, Sara Anhorn, Chief Talent Officer saraa@criticalmass.com

Explore other reviews about Critical Mass

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Smart people attract smart people. Great culture of collaboration.

Cons

Sometimes things move too slowly because of so many mgmt layers

3.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

- Great work culture and amazing people - Competitive in digital marketing space compared to other agencies - Strong reputation among clients

Cons

- Pay is not competitive, promotions are hard to come by - Management/Career Development quality for junior positions varies - Leadership has shown instances of poor communication

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