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Delta Air Lines

Is this your company?

Management that sets employees up for failure. - Gate Agent Delta Air Lines Employee Review

1.0
2 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Flight benefits that allow you travel on their airline and others for a reduced rate of purchase to fly standby

Cons

Pay and the only option for incoming terminal employees is part time hourly with no benefits. You have to wait for a full time employee to transfer, quit or retire in order to get a full time position as they hardly add new ones. In Detroit the waiting list for ready reserves (Delta’s version of part time) that want to become full time is 2 1/2 years long. Management doesn’t care for success of individuals and creates a culture of fear in its employees. Employees are afraid to speak out against injustice because they fear being targeted, singled out and terminated. This is the norm for other employees who has spoken out. Employees are bullied by middle management while upper management turns a blind eye and they don’t have adequate hr to protect and support them. In Detroit for the entire terminal there’s only one hr primary contact person. That’s hundreds of employees and only one person to represent them. Unacceptable for a Fortune 500 company that has over 80k employees. They bully their hourly employees who want union protection to fight on their behalf for better wages, work environment and benefits. The ability to transfer to another department ( ex: terminal or customer service to general Office or corporate) is non existent regardless of your education and background. I have a MBA and tried for 2 years before I left to get a better suited position but was stuck working part time. This is a common sentiment at Delta and I’ve seen them lose great employees because of this. We’re leaving (not fired) because we’re not being appreciated and treated like valued employees.

Explore other reviews about Delta Air Lines

5.0
8 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, love the flexibility

Cons

The pros definitely outweighs any cons

5.0
18 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

Cons

At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

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Delta Air Lines Response
10y
Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our people and our culture are our most important competitive advantages and the direct relationship we have enjoyed with our flight attendants has served our people, our customers and our company very well. To that end, we have a strong open door policy that enables any employee to go directly to a leader with any concerns, and we have hundreds of flight attendants who are actively engaged in our business, providing feedback and working on solutions for their colleagues and our customers. At Delta, a consistent, reliable operation is one of the reasons our top customers come back to fly with us time and again. That makes employee reliability – being on time, every day, for your shift or your flight – especially important. We agree that having a fundamental understanding of the flight attendant role is important for our field leaders, and we also value diversity at all levels of the company. That’s why so many of our field leaders are flight attendant qualified and many still fly when their schedules allow. We appreciate your feedback and will be sharing it with our In-Flight team. –Wendy, Talent Acquisition Team
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