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Delta Air Lines

Is this your company?

Best experience with worst management of my life. - Flight Attendant Delta Air Lines Employee Review

3.0
9 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Best American carrier for quite some time now. Lots of schedule flexibility. You don't have to live I base if you plan waaaaaay ahead, but it's possible. Free flights around the world and plenty of opportunity to go places paid on Special Assignment. Best uniforms among US carriers. Practically the only way to live out your life's travel fantasies as a normal person in the United States unless you are apoplectically wealthy.

Cons

No union protection for flight attendants which allows inept, inexperienced managers of flight attendants to act reactively and often punitively without any recourse or transparent review process. Seniority means way too much, especially considering crew won't retire but rather fly until they die, often with 40+ years of service! with some crew either embarrassingly overweight, lazy, poorly groomed and damaging to the brand compared to international competitor crew. Crew regularly are turning 70 years old and continue to hog the best trips or sell them to juniors. Terrible salary for first 5 years. Backstabbing employees write you up in an attempt to get ahead with management. Scheduling makes up the rules as they go along.

Explore other reviews about Delta Air Lines

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Best ever company to work for

Cons

No cons at the moment

5.0
18 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

Cons

At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

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Delta Air Lines Response
10y
Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our people and our culture are our most important competitive advantages and the direct relationship we have enjoyed with our flight attendants has served our people, our customers and our company very well. To that end, we have a strong open door policy that enables any employee to go directly to a leader with any concerns, and we have hundreds of flight attendants who are actively engaged in our business, providing feedback and working on solutions for their colleagues and our customers. At Delta, a consistent, reliable operation is one of the reasons our top customers come back to fly with us time and again. That makes employee reliability – being on time, every day, for your shift or your flight – especially important. We agree that having a fundamental understanding of the flight attendant role is important for our field leaders, and we also value diversity at all levels of the company. That’s why so many of our field leaders are flight attendant qualified and many still fly when their schedules allow. We appreciate your feedback and will be sharing it with our In-Flight team. –Wendy, Talent Acquisition Team
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