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Dominion National

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DON'T DO IT - Member Services Specialist Dominion National Employee Review

1.0
9 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Decent pay, decent benefits, quarterly happy hours where the office shuts down (all but the member services department)

Cons

This is a company is all about who you know and SUCK UP too. You get ahead by having little knowledge and a great social game. The people that come to work and do their job are stuck where they are because they are too "valuable" to lose by promoting. They promote from within but normally already meet with the person they want to promote before posting the job so you have no chance if you haven't already talked to the manager of that department. Calls in member service are nonstop and they will take your lunch hour away from you and buy you pizza so you can continue taking calls, you have to email your supervisor to make sure its ok to use the restroom.

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Dominion National Response
9y
Dominion is highly committed to customer service, quality and the employee experience. We are especially proud that we were selected as one of the “Best Places to Work” in Virginia in 2014, which was based on employee feedback and other measures.

Explore other reviews about Dominion National

5.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility and work/life balance

Cons

Better bonuses, recognition, and cliques.

3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The environment was fun before COVID

Cons

Low pay but large workload

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