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Doubletree By Hilton

Part of Hilton

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Pleasant and Fun - Guest Service Representative Doubletree By Hilton Employee Review

3.0
13 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The people you work with become family. The hotel is beautiful, and does strive to make the guest experience memorable. The discount for employees is amazing.

Cons

The pay is okay. Upper management does not listen to hourly employees, and at times base the decisions on their need nor does of the guest and front line employees. But, overall is not bad.

Explore other reviews about Doubletree By Hilton

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I have 25 years of experience of housekeeping

Cons

I would like to start in the morning

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits and employee meals were great. My team and people I worked with was the reason I stayed.

Cons

Leadership doesn't value or support their managers. Just be prepared to receive little support from corporate and a company as a whole. They don't want operations managers to succeed and rather run through options creating instability for their employees. Expectations constantly change. Favortism runs through departments that starts from the top (GM). Worst experience of my life was deciding to become a manager. Also as a operations manager they don't care about work life balance or if your working over 10 hours. Get use to long hours in operations with no support or help.

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