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EF (Education First)

Engaged employer

Work Hard, Play Hard, and Get Paid Bare Minimum - Anonymous employee EF (Education First) Employee Review

2.0
11 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great Employees and employee Camaraderie - Great perks/benefits (vacation days, off sites, events) - Nice building/office - Strong company culture - Good Location, close to the mall for lunch, accessible by public transportation - Growing/Popular industry

Cons

This place seems to hire/attract young employees/recent college grads. Instead of giving them a decent pay check, they make up for poor pay and retain them with crazy work parties, beer, expensive offsites, and an unprofessional "buddy-buddy" work relationship between manager and employee (imagine your boss getting drunk in front of you at a company party and hungover at work the next day). This place is probably good for social individuals who care more about the social experience as opposed to professional development and career growth. There is hardly any promotion or salary raise for employees who work hard and play less. Too many vacation days leads to more work for those who are currently in the office.

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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